Beware of phishing attacks, Ledger will never ask for the 24 words of your recovery phrase. Never share them. Learn more

Common issues

Ledger's Weekly Customer Service AMA/Onboarding Schedule

Ledger's Weekly Customer Service AMA/Onboarding Schedule This article provides updated information about... See more

Troubleshooting Ledger Live network issues

Troubleshooting Ledger Live network issues This article explains how to troubleshoot Ledge... See more

Recovery phrase best practices to prevent loss of funds

Recovery phrase best practices to prevent loss of funds This article aims to provide users with some re... See more

Solve "Invalid transaction start" error

Solve "Invalid transaction start" error This article explains how to solve the error "I... See more

I sent my crypto using Cronos network and I can't see it in Ledger Live

I sent my crypto using Cronos network and I can't see it in Ledger Live Currently, Ledger Live supports CRO and Cronos ... See more

Withdrawing crypto from exchange: How to select right network

Withdrawing crypto from exchange: How to select right network When withdrawing crypto from an exchange to ... See more

Fix Bluetooth pairing issues

Fix Bluetooth pairing issues Most Bluetooth issues can be resolved by simply... See more

Solutions to most common issues

Solutions to most common issues If you're having difficulties using Ledger Live... See more

Contact Us

Contact Us To submit a ticket, click on the Contact Us ico... See more

Fix USB connection issues with Ledger Live

Fix USB connection issues with Ledger Live If you are facing connection issues when access... See more

How to troubleshoot Ledger Nano X battery issues

How to troubleshoot Ledger Nano X battery issues This article describes the most common Ledger N... See more

Why is your deposit or transaction not showing in Ledger Live?

Why is your deposit or transaction not showing in Ledger Live? Are you missing an asset or can’t see a deposi... See more

I can’t find my accounts in Ledger Live

I can’t find my accounts in Ledger Live This article covers the situation when you can’... See more

I lost my 24-word recovery phrase

I lost my 24-word recovery phrase This article describes what to do in the event ... See more

Update Ledger Live

Update Ledger Live This tutorial describes how to update Ledger Li... See more

Wrong private keys for account

Wrong private keys for account This article describes the "Something went wron... See more

Clear cache in Ledger Live

Clear cache in Ledger Live Clear the cache in Ledger Live to fix an incorr... See more

SIGBUS / SIGSEGV

SIGBUS / SIGSEGV The error was fixed! This error was solved in... See more

Transaction on Ethereum (ETH) failed

Transaction on Ethereum (ETH) failed An 'Out of Gas' issue occurs when insufficient ... See more

Beware of phishing attempts

Beware of phishing attempts Ledger users are continuously targeted by phish... See more