1. Ledger Support
  2. Support
  3. Technical issues
  4. Common issues

Common issues

Battery cannot charge error message on Ledger Nano X This article provides information to customers ... See more
Weekly Tech Update - January 25, 2023  Wendy and Dan with Ledger Support were live on... See more
Troubleshooting Ledger Live network issues This article explains how to troubleshoot Ledge... See more
Recovery phrase best practices to prevent loss of funds This article aims to provide users with some re... See more
Solve "Invalid transaction start" error This article explains how to solve the error "I... See more
I sent my crypto using Cronos network and I can't see it in Ledger Live Currently, Ledger Live supports only CRO, but n... See more
Sending from an exchange? Choose the right network! When receiving assets on your Ledger account fr... See more
My coins received through Arbitrum are not showing in Ledger Live The Arbitrum network isn't supported yet in Led... See more
Fix Bluetooth pairing issues  Bluetooth pairing reset by recent firmware up... See more
Ledger's Weekly Customer Service AMA/Onboarding Schedule This article provides updated information about... See more
Solve “Connect ETIMEDOUT” error This article explains how to solve the errors "... See more
Contact Us To submit a ticket, click on the Contact Us ico... See more
Fix USB connection issues with Ledger Live If you are facing connection issues when access... See more
FTX swaps temporarily paused in Ledger Live FTX swap service is currently paused FTX and F... See more
Nano X battery issues troubleshooting If you are experiencing battery issues with you... See more
Why is your deposit or transaction not showing in Ledger Live? Are you missing an asset or can’t see a deposi... See more
I can’t find my accounts in Ledger Live This article covers the situation when you can’... See more
I lost my 24-word recovery phrase This article describes what to do in the event ... See more
Update Ledger Live This tutorial describes how to update Ledger Li... See more
Wrong private keys for account This article describes the "Something went wron... See more
Clear cache in Ledger Live Clear the cache in Ledger Live to fix an incorr... See more
SIGBUS / SIGSEGV / Internal process error The error was fixed! This error was solved in... See more
Out of gas issue (ERC20) - Failed transactions Out of gas issues can happen when Ethereum mine... See more
Beware of phishing attempts Ledger users are continuously targeted by phish... See more
  1. Ledger Support
  2. Support
  3. Technical issues
  4. Common issues