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Ledger Stax FAQs

This article compiles answers to the most common questions about Ledger Stax.

Pre-ordering Ledger Stax

How and where can I pre-order a Ledger Stax?

Pre-orders are currently not open. You can sign up on our website to be the 1st to know as soon as we re-open orders.

When will I be charged if I pre-order on

You will be charged once the preorder is placed.

Do I get Magnet Shell if I pre-order Ledger Stax on

If you preordered on, you will receive a Ledger Stax Magnet Shell.

What is the estimated delivery date for pre-orders?

Once we have a delivery date for the batch containing your Ledger Stax, we will email you with an update. Please know we are working hard to get your Ledger Stax to you as quickly as possible, with the best quality possible. We appreciate your patience.

Are those who redeemed the NFT being prioritized over those who ordered on

If you pre-ordered your device on in the first 24 hours after Ledger Stax was announced, we intend to ship that batch of Ledger Stax at the same time as the Ledger Market orders redeemed before February 28th EOD.

Managing crypto with Ledger Stax

Do I lose my crypto if I lose my Ledger Stax?

Don't worry, you'll be able to access, manage, and retrieve your crypto as long as your Secret Recovery Phrase is safe and accessible only to you. Simply get another Ledger Stax or any other Ledger and recover access to your assets using the Secret Recovery Phrase.

Why should I use Ledger Stax rather than an exchange or a software wallet to store my digital assets?

Software wallets store private keys on systems that are connected to the internet, making them susceptible to all kinds of attacks. Holding your crypto on an exchange means entrusting the private keys to a third party and not having any control over your funds. Ledger Stax stores your private keys offline on a Secure Element chip, and provides full isolation between the keys and your computer/smartphone to give you complete control over your assets. You're the only one in control.

Can someone steal my funds if they have access to my Ledger Stax?

Even if someone steals your Ledger Stax, they won't be able to access it without knowing your PIN. Entering the wrong PIN three times in a row will automatically reset your Ledger Stax to its factory settings.

How can I migrate my funds from my wallet to Ledger Stax?

After setting up your Ledger Stax, you'll need to follow the steps outlined in this article to transfer your crypto from an exchange. If you want to send funds from a software wallet to your Ledger Stax, follow this tutorial.

How can I transfer my crypto from my Ledger Nano to my Ledger Stax?
When you start the onboarding process with Ledger Stax, you'll have the choice to Set it up as a new Ledger or Recover access to your existing assets. If you choose to Recover access to your existing assets, you can enter the Secret Recovery Phrase of your Ledger Nano S Plus or Ledger Nano X and transfer your crypto to your Ledger Stax.
What does clear-signing transactions with Ledger Stax mean?

Guided by our mission to bring transparency to every transaction you carry out, Ledger Stax supports clear-signing. This means that before signing a transaction with your Ledger Stax, you can view and verify the information, such as the receiving address, the amount, and fees on the screen.

Learn more about clear-signing Crypto’s Greatest Weakness? Blind Signing, Explained

Does that mean that I can read the smart contract that I'm signing with my Ledger Stax?

No, smart contracts can’t be read, only their end result.

Managing NFTs with Ledger Stax

How can I customize the lock screen on my Ledger Stax?

Simply sync your Ledger Stax with the Ledger Live app and select an NFT from your NFT gallery or any image from your smartphone/computer.

Does an NFT need to be stored on Ledger Stax to be displayed as the lock screen?

The NFT needs to be accessible through Ledger Live. The NFT image from Ledger Live can be loaded to Ledger Stax and used as the lock screen.

How many NFTs can I secure with my Ledger Stax?

Ledger Stax allows you to secure as many NFTs as you want. Ethereum and Polygon NFTs are supported on the Ledger Live app, while third-party wallets support NFTs on other blockchains. You can only display one NFT as your lock screen.

Technical specs

What is the storage capacity of Ledger Stax?

Ledger Stax's storage capacity is 1.5 MB. You can store up to 100 apps on your device, depending on their size. 

What languages does Ledger Stax support?

Upon shipping, Ledger Stax will be available in English.

What coins are supported by Ledger Stax?

Besides Ledger Live, Ledger Stax is compatible with 50+ third-party wallets, allowing you to manage and interact with 5000+ coins and multi-blockchain NFTs.

Does Ledger Stax have a dark or an invert color mode?

At the moment, no.

Ledger Stax vs Ledger Nanos

How is Ledger Stax different from Ledger Nanos?

Unlike the Ledger Nano S Plus and the Ledger Nano X, Ledger Stax comes with a large E Ink display and a touch screen that allows you to read and clear-sign transactions more conveniently. In addition, you can personalize your Ledger Stax by naming it, and customizing the lock screen with your favourite NFT or photo.

How do I decide between Ledger Stax, Ledger Nano S Plus and Ledger Nano X?

Whether you just started out your crypto journey or you're a seasoned investor, Ledger has the right product for you. For help finding the right Ledger for you, check out our Ledger comparison page.

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