This article explains how to solve the error "unable to get local issuer certificate"
The error happens when you’re trying to access My Ledger, adding a new account, or during Genuine Check in Ledger Live.
How to solve the error
To solve this error, try the following:
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Make sure there is no proxy on your network (for instance if you are using the network at your work).
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Deactivate your antivirus and whitelist Ledger Live if that solved the issue.
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Try to deactivate your VPN if you are using one.
Are you still getting the error?
If you continue to see the error, please contact our Support team.