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Windows 7 and Windows 8 - no longer supported in Ledger Live

This article provides information about some of our system requirements and specifically, Windows 7 and Windows 8 no longer being compatible with Ledger Live.

Windows 7 users:

Ledger Live is only compatible with Windows 10 (64-bit) and above. Ledger Live no longer supports Windows 7 as Microsoft has stopped supporting it as of January 2020. Whereas it is possible that it still can work on some PC machines, we do not recommend using it on Windows 7 due to the outdated security standards of this OS. We can't provide support on errors that you may face using Ledger Live on Windows 7.

If at all possible, please try upgrading to a newer version of Windows. You can also try using Ledger Live on a different computer or on a mobile device

Please see the full list of our system requirements here.

Windows 8 users:

Ledger Live is only compatible with Windows 10 (64-bit) and above. Ledger Live no longer supports Windows 8 as Microsoft has stopped supporting it as of January 10, 2023. Whereas it is possible that it still can work on some PC machines, we do not recommend using it on Windows 8 due to the outdated security standards of this OS. We can't provide support on errors that you may face using Ledger Live on Windows 8.

If at all possible, please try upgrading to a newer version of Windows. You can also try using Ledger Live on a different computer or on a mobile device

Please see the full list of our system requirements here.

Have more questions?

Feel free to contact us! Learn how to do that here.

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