Beware of phishing attacks, Ledger will never ask for the 24 words of your recovery phrase. Never share them. Learn more

Solve “Connect ETIMEDOUT” error

This article explains how to solve the errors "timeout of 60000ms exceeded" "connect ETIMEDOUT" or "connect ECONRESET".

image-20221121-112059.png

The error can happen for the following reasons:

  • You’re trying to access My Ledger or to add a new account in Ledger Live.
  • You're facing local restrictions on your network. Unfortunately, Ledger cannot do anything in this situation. 

How to solve the error

You might be able to use Ledger Live mobile app without issues.

Are you still getting the error?

If you continue to see the error, please get in touch with our Support team

Was this article helpful?