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Where are my Polkadot (DOT) rewards?

This article provides information on why users, who have nominated DOT, are not receiving rewards.

You can learn more about bonding Polkadot (DOT) here.

 DOT rewards are temporarily not displayed in Ledger Live

  • Ledger Live is experiencing temporary sync issues preventing DOT rewards to be correctly displayed in Ledger Live
  • If your account is affected, please connect your Ledger device to the Polkadot Staking Dashboard and click on the Payouts section to see your rewards.

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Before you start

  • Update Ledger Live to the latest version via this link.
  • Ensure your Ledger device runs the latest firmware version.
  • Add a Polkadot account. Learn more

Why am I not seeing rewards?

It is important to understand that staking DOT on a chain is an active process that requires periodic attention to ensure reward accrual will continue. There can be numerous factors that can influence the receipt of staking rewards in Ledger Live:

  • Starting in February 2022, the DOT community updated the network and the minimum bond amount to 10 DOT.  Even if users bond, there is no guarantee of rewards. Not all nomination intentions will be consistently elected to receive rewards. As a result, users might receive staking rewards less frequently than before the update.
  • Users can nominate with as little as 10 DOT, but will not get the rewards without the minimum nomination amount. This amount is a network parameter subject to fluctuation. To view the current dynamic minimum bond to be eligible for rewards, go here.  

What affects eligibility?

Have you waited for three eras from your initial nomination?
When users nominate, the bond will not be assigned to a validator during the current era. Even if users bond their DOT, and nominators have been selected, the DOT isn’t assigned to a validator to receive the rewards. The next era, approximately a day later, if one of your nominations is in the active set and is not oversubscribed, then your DOT will be assigned to one of your active nominations and eligible for rewards. Rewards for this era should be paid two nomination periods later. 
Is one of your nominations in the active set?
Whether a validator is currently active can be seen in Ledger Live. Learn more here. Are you one of the top 250 nominators? If a validator is oversubscribed, then only the top 250 nominators will be eligible for rewards. 

Additional Resources about Polkadot

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