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Solve error 0x6e00

This article explains how to solve the 0x6e00 error that happens when you use an old version of the app.

You can encounter this error during different actions, such as requesting to receive coins, swapping assets, adding new accounts, not launching the app on your Ledger device, etc.


How to solve error 0x6e00?

To solve this error, make sure that your Ledger Nano firmware and Ledger Live, both desktop and mobile, are updated to the latest version:

Are you still getting errors?

If you continue to see the 0x6e00 error, please contact our Support team

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