Beware of phishing attacks, Ledger will never ask for the 24 words of your recovery phrase. Never share them. Learn more

Contact Us

To submit a ticket, click on the Contact Us icon on the right-bottom corner of the page. We provide both email and, when available, live chat assistance.

Click on New conversation, answer a couple of questions to make sure you get to the right team, and we'll help you out from there.

Social Media

 Beware of scammers

Internet is full of scammers. They might contact you by pretending to be someone from Ledger Support and asking for your 24-word recovery phrase.
Never share your 24-word recovery phrase, even with Ledger Support.
Ledger Support will never ask you for your 24-word recovery phrase.

We are present on different platforms where you can get the latest information on our products, new firmware, new features.

 Ledger does not offer phone support

For security reasons and the safety of users, Ledger does not provide phone support. You can contact us via Help Center (email) and Social Media.

Be aware of people calling you and pretending to be Ledger Support, those people are scammers and they try to get hold of your crypto assets. Never share any information with them and report their phone numbers immediately to us.

Verifying the Authenticity of Emails from Ledger

When contacting Ledger's support via email, the replies you receive will come from an email address under the or domain. These email domains are controlled by Ledger, ensuring that your communication with our support team is secure and trustworthy.

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