My device got reset, what should I do?

If your device displays the Welcome screen and usage instructions, it has been reset. Don't worry, your crypto assets are safe as long as you have your 24-word Recovery phrase.

  1. Select the Restore from recovery phrase option and press both buttons to validate. 
  2. Restore your private keys from your Recovery phrase.

Still not solved?

If your problem is still not solved, there is probably a connection issue:

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