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Follow device repair instructions

If your device displays “Follow device repair instructions” during the firmware update, try the solution described below depending on your Ledger device. 

Ledger Nano S Ledger Nano X

This issue is normally fixed using the device repair tool in Ledger Live. 

  1. Open the device repair tool by going to My Ledger and waiting for the blue Repair button, or open it directly from: Settings > Help > Repair your Ledger device.

  2. Connect your Ledger Nano S.
  3. In Ledger Live, select Follow device repair instructions and click Repair. The repair process will start.

Still not solved?

If your problem is still not solved, there is probably a connection issue:

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