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Add your accounts

This guide will assist you in setting up your accounts with your Ledger device and Ledger Live.

By adding your accounts, your public addresses are saved to your computer or mobile phone, allowing you to check your balance without needing to connect your Ledger device every time.

Before you begin

  • Make sure you're using the latest version of Ledger Live.
  • Check which crypto assets are supported in Ledger Live. Others require connecting your Ledger device to a third-party wallet.
  • Make sure the required crypto asset app is installed on your Ledger device.
    Example: to add Bitcoin accounts, make sure that the Bitcoin app is installed. ERC20 tokens require the Ethereum app. Learn more

Adding an account

  Ledger Live Desktop   Ledger Live Mobile

Video instructions

Here are the steps to add an account on the desktop or laptop version of Ledger Live:

  1. On your desktop or laptop, start the Ledger Live app.
  2. On the left sidebar in Ledger Live, select the Accounts tab

     If your Ledger Live app is newly installed or was recently reset, the 'Accounts' tab may appear greyed out and inaccessible. In this case, first select the 'Portfolio' section, then click on 'Add account'.

  3. Click on Add account.
  4. From the drop-down or by typing, select the cryptocurrency for the account you'd like to add. If you don't see your desired cryptocurrency, it's likely not supported by Ledger Live. To manage unsupported crypto assets, refer to this specific article.
  5. Connect and unlock your Ledger device. Wait for Ledger Live to install the necessary app, then open this app on your Ledger device. After a brief pause, Ledger Live will synchronize with the blockchain.
  6. During the Add accounts step, you may encounter several sections:
    • Under Add existing account, you'll see accounts with previous blockchain transactions. Check the boxes for the accounts you'd like to add and assign names to them.
    • Under Add new account, you can initiate a new account by checking the box. 
      This option is unavailable if the latest account for that cryptocurrency hasn't received any transactions.
    • Accounts already in Portfolio displays accounts that are already integrated into your Portfolio and thus can't be added again.
  7. After selecting your accounts, click Add account(s).
  8. To add more accounts, select Add more. If you're finished, click Done.

Renaming an account

  Ledger Live Desktop   Ledger Live Mobile

You can rename your account in Ledger Live Desktop from the secondary account menu or from the account page.

From the secondary account menu
  1. In Ledger Live, in the Accounts tab find the account you want to rename.
  2. Click on the account with left-click button of your mouse.
    A small dropdown menu appears.
  3. Select Edit account.
    Edit account window appears.
  4. In the Account name field type the new name of the account.
  5. Click Apply.
    That's done, your account is renamed!
From the account page
  1. In Ledger Live, in the Accounts tab find the account you want to rename.
  2. Click on the account with right-click button of your mouse.
    Detailed account page opens.
  3. Hover the mouse cursor over your account name and click on it.
    It will become possible to edit the name in the field
  4. Type the new name of the account and click on the green checkmark icon to save changes.
    That's done, your account is renamed!

Zero balance after restoring the account?

If after restoring an existing account with funds on the balance, you see zero balance, make sure:

  • You are using the correct recovery phrase on your Ledger device. You can learn how to check the recovery phrase in this tutorial.
  • You are running the latest version of Ledger Live. You can learn about the latest release here. Update Ledger Live if necessary.
  • Check the other reasons that can impact the appearance of your balance in this article.
  • If the problem still persists, request assistance from our support team.

Adding a second account

If you want to add a second account with the same Ledger device within Ledger Live for the same cryptocurrency, your previous account must already have a transaction history. Since Ledger Live respects the BIP32 protocol, it will not allow you to add a new account if the previous one is still unused.

In other words, if you'd like to add a second account in Ledger Live, please make sure that your first account would have had a balance at some point in the past. In a similar vein, you will need to make sure that your second account has had a transaction history in order to add a third account.

Next steps

You've successfully added your account(s) to Ledger Live. On the left panel, click on any account to view its details. Check the following articles to learn how to:

 Can I view my account balance on my Ledger device screen?

Unfortunately, no. You cannot directly view your crypto accounts on the Ledger Nano device. The device is used for managing your private keys and signing transactions. To view your accounts, balances, and transaction history, you need to use the Ledger Live app.

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