This guide will assist you in setting up your accounts with your Ledger device and Ledger Live.
By adding your accounts, your public addresses are saved to your computer or mobile phone, allowing you to check your balance without needing to connect your Ledger device every time.
Issues with adding accounts in Ledger Live 2.64.1
If you're using Ledger Live v2.64.1 and experiencing issues when trying to add accounts or send/receive/swap crypto, the issue is fixed by updating to the most recent version of the app, v2.64.2. To update, simply restart Ledger Live or download the latest version here. If the issue persists, please contact us.
Before you begin
- Ledger Live is ready to use.
- Check which crypto assets are supported in Ledger Live. Others require an external wallet.
- Make sure the required crypto asset app is installed on your device.
Example: to add Bitcoin accounts, make sure that the Bitcoin app is installed. ERC20 tokens require the Ethereum app. Learn more
Adding an account
Video instructions
- On the left sidebar, select Accounts. If Accounts appears greyed out, select Portfolio first.
- Click on Add account.
- From the drop-down or by typing, select the cryptocurrency for the account you'd like to add. If you don't see your desired cryptocurrency, it's likely not supported by Ledger Live. To manage unsupported crypto assets, refer to this specific article.
- Connect and unlock your Ledger device. Wait for Ledger Live to install the necessary app, then open this app on your Ledger device. After a brief pause, Ledger Live will synchronize with the blockchain.
- During the Add accounts step, you may encounter several sections:
- Under Add existing account, you'll see accounts with previous blockchain transactions. Check the boxes for the accounts you'd like to add and assign names to them.
- Under Add new account, you can initiate a new account by checking the box.
This option is unavailable if the latest account for that cryptocurrency hasn't received any transactions. - Accounts already in Portfolio displays accounts that are already integrated into your Portfolio and thus can't be added again.
- After selecting your accounts, click Add account(s).
- To add more accounts, select Add more. If you're finished, click Done.
- Open the Wallet tab.
- Click on See all in the Assets section.
- Tap on the icon in the upper-right corner and choose between two options:
- With your Ledger to add new and existing accounts using your Ledger device.
- Import from Desktop to add accounts from Ledger Live desktop.
With your Ledger
- Choose the crypto asset of the account to add. If you cannot find a crypto asset, it is likely not supported in Ledger Live. Check this article to learn how to manage crypto assets that are not supported in Ledger Live.
- Choose the Ledger device to connect to and make sure it's unlocked with the right app opened. Wait while the app looks for existing accounts in the blockchain. These are then displayed one by one.
- In the Accounts step, choose the accounts to add and swipe right to rename them. There are 3 types of accounts:
- In the Accounts to import section accounts are shown that already have transactions.
- In the Add a new account section you can choose to add a new account. This is not possible when your last created account of that crypto asset has not received a transaction yet.
- The Existing accounts section lists the accounts that are already in the Portfolio.
- Tap on Continue. Your accounts are then added to the Portfolio.
Import from Desktop
- On your desktop, open Ledger Live.
- Go to Settings > Accounts and select Export.
A QR code appears in the app. - On your mobile phone, open Ledger Live and select the Wallet tab.
- Click on See all in the Assets section.
- Tap on the (+) icon in the upper-right corner.
- Choose Import from desktop to add accounts from Ledger Live desktop.
Your mobile phone displays a QR code reader. - Scan the QR code with your phone and wait until the loading circle reaches 100%.
A list with accounts appears. - Select the accounts you want to add to Ledger Live Mobile and click Import.
It’s done, you’ve successfully imported accounts to Ledger Live Mobile.
Removing an account
On desktop
- Open Ledger Live.
- Go to Accounts and select the account to remove.
- Click the settings wrench button.
- Click Remove from Portfolio.
- Click Confirm.
On mobile
- Open the Ledger Live app.
- From the dashboard, tap the crypto asset.
- Scroll down to the Your ... Accounts section and select the account to remove.
- Tap the settings gear.
- Tap Remove account from the Portfolio.
- Tap Delete to confirm.
Renaming an account
You can rename your account in Ledger Live Desktop from the secondary account menu or from the account page.
From the secondary account menu
- In Ledger Live, in the Accounts tab find the account you want to rename.
- Click on the account with left-click button of your mouse.
A small dropdown menu appears. - Select Edit account.
Edit account window appears. - In the Account name field type the new name of the account.
- Click Apply.
That's done, your account is renamed!
From the account page
- In Ledger Live, in the Accounts tab find the account you want to rename.
- Click on the account with right-click button of your mouse.
Detailed account page opens. - Hover the mouse cursor over your account name and click on it.
It will become possible to edit the name in the field - Type the new name of the account and click on the green checkmark icon to save changes.
That's done, your account is renamed!
You can rename your account in Ledger Live Mobile.
- In Ledger Live, select the Accounts tab
- Tap on the account you want to rename.
Detailed information about the account will open. - Click on the small wrench in the top-right corner of your screen.
Account settings window will open. - In the Account name field type the new name of the account.
- Click Apply.
That's done, your account is renamed!
Zero balance after restoring the account?
If after restoring an existing account with funds on the balance, you see zero balance, make sure:
- You are using the correct recovery phrase on your Ledger device. You can learn how to check the recovery phrase in this tutorial.
- You are running the latest version of Ledger Live. You can learn about the latest release here. Update Ledger Live if necessary.
- Check the other reasons that can impact the appearance of your balance in this article.
- If the problem still persists, request assistance from our support team.
Next steps
You've successfully added your account(s) to Ledger Live. On the left panel, click on any account to view its details. Check the following articles to learn how to: