You can receive crypto assets on accounts managed by your Ledger device by generating a receive address in the Ledger Live app. Assets not supported by Ledger Live can be managed through an external wallet.
Issues with receiving in Ledger Live 2.64.1
If you're using Ledger Live v2.64.1 and experiencing issues when trying to add accounts or send/receive/swap crypto, the issue is fixed by updating to the most recent version of the app, v2.64.2. To update, simply restart Ledger Live or download the latest version here. If the issue persists, please contact us.
Withdrawing funds from an exchange? Make sure to select the correct network!
When transferring crypto from an exchange to your Ledger wallet, ensure that the withdrawal network chosen on the exchange matches your account's network. Selecting the incorrect network could lead to your crypto assets not being visible in your Ledger Live accounts.. Learn more
Before you begin
- Ledger Live should be ready to use.
- The right app should be installed on your Ledger device.
Ex: install the Bitcoin app to receive Bitcoin. - Add an account if you're using Ledger Live.
Video instructions
Step by step
- Click Receive in the menu on the left-hand side.
- Type or use the drop-down list to choose the account to credit.
- Click Continue.
- Connect and unlock your Ledger device. Open the crypto asset app as instructed and click Continue.
- Read the on-screen instructions and click on Verify to display an address on your device.
- Verify that the address shown on your screen is the same as the address shown in Ledger Live.
For optimal security, you should copy and send the address to the sender of the transaction. Then verify with the sender of the transaction that the address received matches the one shown on your device.
- Approve the address on your device if it is the same. The receive modal cannot be closed until the address is rejected or approved on the device.
- Copy the address to share it with the sender of the transaction. Carefully check that the address does not change after you copy and paste it. It is recommended to click Re-verify after you've entered the address somewhere else to double-check it with your hardware wallet.
Security tip
Always send a small amount first. Then verify that the transaction was properly received by the recipient address before proceeding to send larger amounts.
Difference in Deposit flow between Ledger Live Mobile on Android and on iOS
- The release of Ledger Live Mobile 3.30 brings a new flow for depositing crypto described below.
- Due to the delay in release on iOS, you can see a difference in the process of depositing crypto. On iOS the flow is still called Receive until further release 3.30.
- Tap the Transact tab at the bottom of the app.
- Tap Deposit.
- Choose a crypto you want to receive.
- Choose an account or create a new account to deposit crypto.
- Read the on-screen instructions and tap on Verify my address to display a receive address on your Ledger Nano X.
- Open the crypto app on your Ledger device.
- View the address and verify that it is the same as the address shown in Ledger Live.
- If the addresses match: Press the right button to select Approve, then press both buttons to confirm the address shown in Ledger Live.
- If the addresses don't match: Select Reject on your device and do not send to it.
- Click Copy or Share and share the address with the sender of the transaction. Carefully check that the address does not change after you copy and paste it or tap the Re-verify button to display on your device again.
Security tip
Always send a small amount first. Then verify that the transaction was properly received by the recipient address before proceeding to send larger amounts.
Disconnecting safely
You may safely disconnect your hardware wallet once you've verified an address or approved a transaction. Crypto assets are transferred on their blockchain network to the address generated by your device, nothing gets physically sent to your device.
Don't have your device?
- On the account selection screen, click on Don't have your device? to generate a receive address.
- The generated receive address does not benefit from the optimal level of security because the receive address on Ledger Live is not verified on your Ledger hardware wallet.
Why is the BTC receiving address changing every time?
Blockchains based on Bitcoin are public networks. For optimal privacy, the addresses of those crypto assets should generally not be re-used after a transaction. For other crypto assets (Ethereum, XRP, Stellar, etc.) the address stays the same.
Ledger Live generates new addresses for crypto assets based on Bitcoin. The previous addresses do remain valid, but they don't offer an optimal level of privacy. Learn more
Can I store traditional fiat currency in my Ledger wallet?Ledger wallets are designed to securely store cryptocurrencies that exist on various blockchain networks. However, these blockchains are not directly compatible with traditional financial systems, which operate on separate networks and rails. As a result, you can't store traditional fiat currencies like USD or EUR directly in your Ledger wallet.
You can, however, store stablecoins like USDT, USDC or DAI, which are blockchain-based equivalents of fiat currencies. To learn how to manage stablecoins, follow these steps.