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Can I change my delivery details?

Need to modify a delivery address?

The fastest way to modify a delivery address is to cancel the order and place a new one with the correct delivery address. 

You can only change your delivery address.

Keep in mind that in most cases, It takes a few hours for your order to be processed and shipped from our factory after it's been placed. However, some orders are shipped immediately.

As a result, we cannot guarantee that you'll be able to edit your delivery address once your order has been placed. Please make sure to always double-check your billing and delivery details before you place an order.

Finally, please note that we cannot change the destination country or state once your payment has been received.

To change your delivery address:

  • Contact Ledger Support.
  • Please provide us with your new delivery address as well as your order number as soon a possible.
  • If you selected DHL (express delivery) as the carrier, you'll be able to edit your delivery address directly via the tracking link on the carrier's website.
  • If you selected Colissimo (standard delivery) as the carrier, your delivery address won't be able to be changed once the order has been shipped.

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