We've received reports from users falling victim to phishing attacks on social media such as Reddit, Twitter, Facebook. Users are either directly asked to provide their 24-word recovery phrase, or led to fake Ledger websites that ask them to enter their 24-word recovery phrase.
- Reminder: Anyone with access to your 24-word recovery phrase can take your assets.
- Never enter your 24-word recovery phrase anywhere else than on your Ledger device.
- Ledger staff will never reach out to you on social media.
- Only use our official contact form at https://support.ledger.com/hc/requests/new
We strongly encourage affected users to file a police report in their jurisdiction. Should you have any doubts or if you think you might be targeted by a phishing attempt, please contact us immediately: https://support.ledger.com/hc/requests/new
Detect phishing websites
Install the MetaMask browser extension to get a warning when visiting a domain that's been reported as a malicious website.
Examples of malicious attacks
Never enter your confidential 24-word recovery phrase on any other device than your Ledger hardware wallet!
Beware of fake emails impersonating Ledger pushing malicious software!
Never enter your recovery phrase on any other device than your Ledger hardware wallet