Wyre buy service is currently paused
Wyre buy service has been temporarily paused in the Ledger Live app. We will let you know as soon as it's back on. You can continue buying crypto through Ledger Live with Coinify or with the apps in the Discover section.
Since the swapping service is offered through our third-party partner Wyre, please reach out to Wyre Support with your Swap ID if you have any questions. Make sure to check whether your question is answered in Wyre Help Center.
Buy crypto assets in Ledger Live to receive coins directly in your Ledger account. This service is offered through our partner Wyre and is only available for US citizens.
You will be able to use the Automated Clearing House (ACH) payment method to buy BTC and ETH.
Before you start
- Update Ledger Live through the notification banner or download the latest version.
- Ensure your Ledger device runs the latest firmware version.
- Make sure the app for the crypto asset you want to buy is installed on your device.
- Add an account for the crypto you want to buy. Learn more.
Create your account
- In Ledger Live, click on Discover on the left sidebar.
- Select Wyre, then click on the Select Account button.
- Choose a crypto asset to buy and the account to receive your coins in. Then click on Continue
Click on Add account if you don’t have an account yet. - Connect and unlock your device. Then open the required application.
- Verify that the address displayed in Ledger Live matches the one on your Ledger device. Press the right button to select Approve then both buttons to validate.
- In the Create Account step, enter your personal information. Then click on Continue
- In the Enter Address step, enter your postal address. Then click on Continue.
Verify your identity
Identity verification is a legal requirement from Wyre to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) laws.
Note that you need to complete the identity verification process for each device. For example, switching from desktop to mobile will require you to complete the identity verification once again.
- In the Verify your identity step, select the type of document you want to upload.
- Once you have uploaded the document, click on Submit verification.
Connect your bank account
Wyre uses Plaid to seamlessly and securely link your bank account to your Wyre account.
- In the Connect Bank step, click Connect Account after reading the information window.
- Read the information window then click Continue.
- Select your bank.
- Enter your banking credentials, then click on the Submit button.
- In Verify your identity, select whether you want to receive the verification code by Text or Phone. Then click on Continue.
- In the Electronic Signature step, enter your full name.
- Click Continue after ticking the checkbox if you confirm that all the information submitted is true, accurate, and up-to-date.
- Once your account is approved, you will be able to buy coins with Wyre in Ledger Live.
Buy crypto assets with Wyre
- In Ledger Live, click on Buy / Sell on the left sidebar.
- Select Wyre, then click on Continue.
- Choose a crypto asset to buy and the account to receive your coins in. Then click on Continue.
- Connect and unlock your device, open the required application.
- Verify that the address displayed in Ledger Live matches the one on your Ledger device. Press the right button to select Approve then both buttons to validate.
- Enter the amount to buy. Then click on Fund.
- Review the transaction details.
- Click on Confirm after ticking the checkbox if you authorize Wyre to debit your bank account for the amount of the transaction.
You have now purchased crypto with Wyre in Ledger Live! Your coins will be delivered straight to your Ledger account and secured by your Ledger device. It will usually take 5 business days for the transaction to process and confirm.
Need help?
Ledger does not have access to any information regarding your orders via Wyre.
If you have a question:
- Please check whether your question is answered in Wyre’s help center.
- Reach out to Wyre support.