Transaction stuck in pending

Sometimes a transaction can remain pending in the Lastest operations list for a long time, up to several days. The time before a transaction gets its first confirmation depends on:

  • the rate of network fees or gas included in the transaction.
  • the current load of pending transactions within the blockchain network.

Learn more about network fees or the status of a transaction.

Check the status of the transaction

For more details about the transaction, you can check the status of a transaction in a network explorer:

  1. In Ledger Live, click on the transaction in the Latest operations list.
    The Operation details window appears. 
  2. Click on the button View in explorer to look up the transaction in a third-party network explorer.

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In this case, the status of the transaction is Pending. If your transaction is Pending, you can try one of the following solutions:

Wait until the transaction is dropped
  • You can choose to continue waiting for a confirmation. The transaction may be confirmed, even if it can take days.
  • You can also wait until the transaction is dropped from by the network, although this is not very likely to happen, depending on the specific network.
  • When the transaction is dropped, it will disappear from your Lastest operations.
Accelerate the transaction
  • For Bitcoin-like crypto assets, you can use Electrum to increase the network fees to accelerate your transaction. For more information on how to accelerate a transaction on Electrum, please refer to the Electrum documentation. We are working on implementing this functionality in Ledger Live. 
  • For Ethereum-like crypto assets, you can use MyEtherWallet to accelerate your transaction. MyEtherWallet allows you to replace your pending transaction with a new transaction. This new transaction needs to have the same transaction ID as the pending transaction and a higher gas price. For a fast confirmation, it is recommended to set the gas price equal to or greater than the fast price recommended by ETH gas station. For more information on how to accelerate a transaction on MyEtherWallet, please refer to the MyEtherWallet documentation.
Cancel the transaction

Ethereum transactions are processed in numerical order of transaction IDs. Each transaction ID is unique. If two transactions have the same transaction ID, the transaction with a higher gas price will be processed first and the other one is rejected.

For example, you can use MyEtherWallet to send a 0 ETH transaction to your own address. This new transaction needs to have the same transaction ID as the pending transaction and a higher gas price. The new transaction will be processed first and will cancel the pending transaction.
For more information on how to cancel a transaction on MyEtherWallet, please refer to the MyEtherWallet documentation.

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