Beware of phishing attacks, Ledger will never ask for the 24 words of your recovery phrase. Never share them. Learn more

Reset to factory settings

Resetting the device to factory settings removes all private keys, applications, and settings from your Ledger device. You can reset to set it up as a new device, to restore another recovery phrase, or to safely transfer the device to someone else.

Before you start

  • Ensure that you are the sole holder of the 24-word recovery phrase that backs up the private keys on your device.


  Got your Recovery sheet?

If you reset your device without holding your Recovery sheet, the private keys providing access to your crypto assets will be erased. You will permanently lose access to your crypto assets.

The device can either be reset from the settings menu or by entering three incorrect PIN codes when unlocking it. Depending on your device, please choose one of the two options below:

Ledger Nano S Ledger Nano X
Reset from device settings
  1. Connect and unlock your Ledger Nano S by entering your PIN code.
  2. Go to the Settings on the dashboard and press both buttons to validate.
  3. Choose Security and press both buttons to validate.
  4. Choose Reset device by pressing both buttons.
  5. Read the warning by pressing the right button to continue.
  6. Press both buttons to Reset device.
  7. Enter your PIN code to confirm. Your device will then be reset.
Reset from PIN code
  1. Connect the USB cable to your Ledger Nano S to turn it on.
  2. Enter an incorrect PIN code three times in a row.
  3. The device will reset after the third incorrect attempt as a security measure.

Next steps

You've successfully reset your device to factory settings. You can either:

Did your device reset automatically?

If your device displays Welcome to Ledger Nano X, it has been reset. Your device can reset to factory settings automatically after updating the device firmware or encountering a bug.

Don't worry, your crypto assets are safe as long as you have your 24-word recovery phrase. Please follow the instructions to restore your private keys from your recovery phrase.

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