MacOS Catalina (version) 10.15 changes how apps are opened that are distributed outside of the Mac App Store. When opening Ledger Live, the following message will appear: Ledger Live.app can't be opened because Apple cannot check it for malicious software.
We are working to make sure this popup message does not appear anymore. Meanwhile, you can continue to safely use Ledger Live by following the instructions below.
Open Ledger Live
- Access /Applications in Finder (Menu Bar > Go > Applications, or press ⇧⌘A)
- Either right-click on Ledger Live.app or hold the control key and click it. Then click Open in the context menu.
- The same pop-up appears, but you can now click on Open. The app will open normally. You will only need to do this once.