Yes, you can always refuse to take delivery of your order.
- Your order will be automatically returned to our warehouse in France.
- You will be refunded as soon as we receive confirmation that your parcel is on its way back to us.
- Your order will be automatically returned to the carrier's warehouse in the country of destination.
- The carrier will inform us and we will be in touch with you to confirm that you've refused to take delivery of your order.
- Upon confirmation that the delivery has been refused, we will ask the carrier to return the parcel to our warehouse in France.
- You will receive a refund as soon as we get confirmation from the carrier that the parcel is on its way back to us.