Beware of phishing attacks, Ledger will never ask for the 24 words of your recovery phrase. Never share them. Learn more

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Restore a configuration

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Restore a configuration on a Ledger Blue device to restore, replace, or clone a device. The Ledger Blue will recover the private keys associated with an existing recovery phrase.

Note: Set up your device to generate new private keys and save the associated recovery phrase.

Before you start

  • Get the recovery phrase to restore. BIP39/BIP44 recovery phrases are supported.
  • Update to the latest firmware version.
  • Verify your computer has:
    -     at least Windows 8.1, macOS 10.10, or Linux.
    - a USB port. Use an adapter for USB-C ports.
    - an internet connection and Google Chrome / Chromium installed. 

Start restoration

  1. Connect the Ledger Blue to your computer using the USB cable.
  2. Press the button to turn on the device. The Welcome screen is displayed.
  3. Tap Restore configuration. 

Choose PIN code

  1. Choose a PIN code between 4 and 8 characters long.
  2. Tap Continue.
  3. Enter your PIN code a second time. Tap Continue to confirm.
  • Choose your own PIN code. This code unlocks your device. 
  • An 8-digit PIN code offers an optimum level of security. 
  • Never use a device supplied with a PIN code and/or a recovery phrase. 
  • Contact Ledger Support in case of doubt. 

 

Enter recovery phrase

  1. Select the length of your recovery phrase (12, 18 or 24 words).
    Note: Ledger hardware wallets generate 24-word recovery phrases.
  2. Start typing Word #1. 
  3. Select Word #1 among the suggested words.
  4. Repeat the process for each word of your recovery phrase.
  5. Your device is ready is displayed if you've successfully entered your recovery phrase.
  6. Tap Start to enter the dashboard.
  • Make sure you are the sole holder of the 24-recovery phrase. 
  • Ledger does not keep any backup of your 24 words. 
  • Never use a device supplied with a recovery phrase and/or a PIN code. 
  • Please contact Ledger Support in case of doubt. 

If your recovery phrase is not valid

  1. Make sure the correct recovery phrase length is selected. Always enter all words of a recovery phrase.
  2. Verify that the order of the words entered on the device matches the order written on your Recovery sheet.
  3. Check that all the words of your recovery phrase are on the BIP39 word list.

Learn more

You've successfully restored a configuration on your Ledger Blue.

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