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Ledger Live Not Detecting Legacy EVM Accounts

Status Created Updated
 Ongoing January 25, 2024 January 25, 2024
Summary

You may experience issues adding older EVM accounts (Polygon (MATIC), Arbitrum (ARB), Binance Smart Chain (BNB), Optimism (OP Mainnet), etc.) in Ledger Live. We are currently experiencing issues deriving accounts on the Legacy derivation path. We are aware of the issue and working on a fix. 

Solution / Workaround

To manage assets in a legacy EVM account, please try the following steps:

  1. Connect your Ledger device to Metamask
    When connecting your Ledger device to Metamask, on step 10 in this process, use the drop-down menu above the accounts list 
  2. Toggle to the network to the EVM network you are trying to access
  3. You will see and be able to manage this account in Metamask until we fix the issue with Ledger Live.

Still having issues?

Please reach out to our support team, we're happy to help! 

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