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Troubleshooting 'execution reverted (-32000)' error

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Attempts to add or manage Ethereum (ETH) or Polygon (MATIC) accounts may result in an 'execution reverted (-32000)' error in Ledger Live. Our team is actively investigating this issue and will deploy a fix as soon as possible.



Troubleshooting

  • First, try downgrading Ledger Live to version 2.64.2: you can download and install version 2.64.2 at: https://www.ledger.com/ledger-live/lld-signatures



  • Second, consider managing your Ethereum (ETH) and Polygon (MATIC) accounts with the Ledger Live mobile app which you can download here.
  • If the issue persists, you can keep managing your Ethereum (ETH) and Polygon (MATIC) accounts safely by temporarily connecting your Ledger device to third-party applications. For desktop users, MetaMask and Rabby are good options, while mobile users can utilize Rainbow.me with their Nano X device.

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