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Withdrawing crypto from an exchange to your Ledger wallet

Withdrawing or transferring crypto from an exchange to your Ledger wallet?

Check out our step-by-step guides:

 Ledger Live doesn't display my withdrawal/transfer from the exchange to my Ledger account

If your withdrawal or transfer from an exchange to your Ledger account isn't showing up in Ledger Live, here are a couple of things to check:

  • Check if you've used the correct network to receive your assets: When receiving assets on your Ledger account from Coinbase, you may be given a choice of network for withdrawal. It is crucial to choose the correct network so you can see your assets on the account in Ledger Live. If you've chosen the wrong network, it could be the reason why you can't see your assets in Ledger Live. Learn more
  • Check the transaction type: Exchanges like Coinbase, Binance, Kraken, and others often batch Ethereum (ETH) withdrawals to reduce network fees. These batched transactions are processed by smart contracts and recorded as internal transactions on the Ethereum blockchain. It's important to know that Ledger Live does not display these batched transactions. However, your funds are secure, and your ETH balance in Ledger Live should still be accurate. For details on these transactions, check the 'Internal Transactions' section of your Ethereum account on Etherscan at etherscan.io


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