If no confirmation popup appears

If you use the Ledger Authenticator application as a second factor of authentication to sign transactions with your Nano or your HW.1, you may experience difficulties to receive your 4 digit notifications.

This issue can happen if:

  • You use an iOS phone: the latest updates of iOS do not support this signature. You shall use another mobile phone (Android one) or use the Security card instead of the Ledger Authenticator.
  • Your didn't pair your smartphone or the pairing didn't succeed: if so, refer to the Ledger Authenticator guide


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