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XRP Address Format issues

This article provides instructions to resolve an "invalid address error" that may occur when withdrawing XRP from exchanges like Coinbase to your XRP account in Ledger Live. 

 Issue after sending XRP coins to an exchange

  • If you're having trouble with XRP funds not showing up after being transferred to an exchange, this issue could be due to the absence of a memo or destination tag in your transaction.

  • It's important to remember that when sending XRP or XLM from your Ledger wallet to an exchange, including a memo tag is essential. Without it, the exchange may not credit your deposit.

  • If you suspect that you've sent a transaction without a memo tag, the best course of action is to contact the exchange's support team directly for assistance in recovering your funds.

Understanding the X-address Format

Occasionally, exchanges may demand the use of an X-address for XRP transfers, a format distinct from the usual R-address used in Ledger Live. To ensure successful XRP withdrawals, you might need to convert your current R-address to this X-address format.

In addition, some exchanges may ask for both an x-address and a memo. Even though it isn't obligatory to add a memo when moving funds to your Ledger wallet, you can fill in any sequence of characters or digits like '0000' or '1111' if it's requested.

 Important note for Coinbase users

Coinbase has stopped supporting XRP transfers to X-addresses, and trying to do so will result in an 'Invalid address' error. For successful transfers, please make sure to use your regular R-address as provided by your Ledger device and Ledger Live.

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Converting your XRP address

  1. Head over to the XRP address converter website.
  2. Copy your current Ledger Live R-address. Learn how to retrieve your deposit address by following these steps.
  3. Paste the deposit address into the field provided.
  4. Click Enter.

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Upon completing the conversion, the newly displayed X-address format in blue can be directly used for exchanges that require it. Learn how to withdraw crypto from Coinbase to your Ledger wallet by following our step-by-step guide.

 Try a test transaction first

To minimize any potential risks, we strongly recommend testing the newly converted X-address by sending a small amount of XRP first. This allows you to verify that the XRP successfully reaches your Ledger Live account before proceeding with larger transactions.

If you continue to run into issues, please feel free to reach out to our support team, we're happy to help. 

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